Dusko

  • Total activity 108
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Activity overview

Latest activity by Dusko
  • Dusko created an article,

    How can I edit the Workspace name?

    You should be an admin, go to Company settings > Workspaces and click the pencil icon next to the workspace name.

  • Dusko created an article,

    Why don’t I have the option to create a new workspace?

    Only admin users of the company can create new workspaces, and you’re most likely a basic user. Please contact one of the company admins if you need to have your user role changed.

  • Dusko created an article,

    How do I delete a workspace?

    Go to Company Settings and click Workspaces at the top. Click “Delete” for the relevant workspace. Note: You can only delete a workspace if there are no active subscriptions.

  • Dusko created an article,

    As an agency, how do I onboard one of my merchants in the best way?

    Create a new workspace from the workspace switcher. See How do I create a new workspace? Click Users in the left menu, and then click Add user. Choose New user and enter the email of your merchant,...

  • Dusko created an article,

    As an agency, how do I offboard a colleague in the best way?

    Navigate to Company Settings and click “Delete” for the relevant user. This will remove the user as a company user and remove access to all workspaces.

  • Dusko created an article,

    As an agency, how do I onboard a new colleague in the best way?

    Navigate to Company Settings and click “Create User” If your colleague should be able to access all workspaces and create new workspaces, you should select the “Admin” role. This is commended if y...

  • Dusko created an article,

    What can a user do within a workspace?

    An admin or basic user who has access to a workspace can do everything within that workspace. This includes creating and canceling subscriptions, changing billing and payment methods, and managing ...

  • Dusko created an article,

    What’s the difference between an admin and a basic user?

    An admin user has access to all workspaces, can create new workspaces and can manage other users. A basic user has access to one or more workspaces which are assigned to them.

  • Dusko created an article,

    How do I create a new workspace?

    If you’re an admin, you can create a new workspace by opening the workspace switcher in the upper right corner.   Or from the Company settings. The Create new worksapce

  • Dusko created an article,

    What is a workspace?

    A workspace contains the shops, subscriptions and settings belonging to a single account, e.g. a merchant belonging to an agency. A workspace has its own billing information and payment method used...