If you're looking to cancel your subscription, you can do so directly via your Cobiro Connect dashboard.
To do so, log into your account and click the "Shops" button on the left menu.
In your Shops dashboard, click the three dots under "Options" of the shop subscription you'd like to cancel, and click "Cancel Subscription Cobiro CSS" or "Cancel Subscription Label Manager", depending on which subscription you're looking to cancel.
A pop-up window will appear where you can choose if you want to cancel the subscription immediately or at the end of the term.
You will also need to choose a cancellation reason and provide some details as to why you're cancelling your subscription.
We collect cancellation reasons in order to improve our product. Your feedback is valuable to us!
Still have questions? Feel free to reach out to our support team by using the chat button on the bottom right!
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