When linking your Google Ads account you may experience a number of issues. Here we outline some possible issues and how to resolve them.
When I click “Connect Google Ads” nothing happens
Please check if a new browser window or tab has opened in the background. If you have a pop-up blocker or ad blocker you may need to disable this.
It says there is no Google Ads account found
If the setup of your Google Ads account is not completed, Cobiro is unable to find or link to your Google Ads account. To finish creating your Google Ads account a payment method (e.g. a credit card) must be registered.
I just created a Google ads account, but Cobiro can’t find it.
It often takes a few minutes for Google Ads to make new accounts available to Cobiro. It is advised to give it up to 30 minutes and then try again. If the problem still exists you should contact our Support Team.
I have linked the wrong Google Ads account, what should I do?
You should contact our Support Team.